Chief Secretary, Atal Dulloo, today chaired a high-level meeting attended by the former IAS Officer, P.W.C. Davidar, to deliberate over the roadmap for simplifying Government processes across departments with the objective of ensuring greater ‘Ease of Living’ for citizens and creating a more efficient, transparent and technology-driven governance framework in the Union Territory.
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The session focused on transforming service delivery by eliminating procedural complexities, reducing unnecessary compliances and re-engineering government processes to make public services faster, simpler and more accessible for citizens, businesses and government institutions alike.
P.W.C. Davidar, who is also the Advisor to the Government of Tamil Nadu on the ‘SimpleGov’ initiative, made a detailed presentation on the successful Tamil Nadu model of governance simplification and shared the methodology adopted by the State in streamlining administrative procedures through comprehensive process reforms and digital transformation.
During his presentation, Davidar highlighted that the simplification exercise should encompass all three categories of public services including the Government-to-Citizen (G2C), Government-to-Business (G2B) and Government-to-Government (G2G) with the primary objective of reducing compliance burdens while improving efficiency, transparency and service delivery.
He stressed the need to eliminate avoidable procedural requirements such as physical submission of certificates and documents, obtaining multiple No Objection Certificates (NOCs), licences, permissions and other repetitive compliances that often result in delays and inconvenience to citizens and businesses.
